Policy

Ordering Information
Whatever your occasion, our wide variety of selections will fit all your needs. Contact our Catering Coordinator to help you create your perfect event!


Our Guarantee
We guarantee total satisfaction. If for any reason you are not satisfied with your food or service, let us know. Our goal is your satisfaction.


Pricing
All listed prices are per person (unless otherwise noted). Customized menu planning and pricing is available to suit your tastes and needs. Contact your catering personnel for further information. Orders with serving times after 2:30pm may be subject to additional staff service charges.


Guarantees
In order to ensure that we have adequate food and service staff, we ask that you guarantee the number of guests you expect to attend your event. Final guarantees must be made no later than 36 hours before the event. For events falling on a Monday, final guarantees are due the Friday before the event. You will be charged for the guaranteed number given, or the actual number served, whichever is greater. The final guaranteed number would not be subject to reduction. If we do not receive a guarantee, your estimated number of guests will be considered your final guaranteed number. To effectively fulfill your catering orders, we ask that orders please be placed before 12pm at least two business day prior to delivery. Should we receive orders after the cut-off time, we will make every effort to fulfill your order, but cannot guarantee particular menu items or a specific delivery time.


Cancellations
Cancellations must be received at least 24 hours before the event. For events falling on a Monday, cancellations are due the Friday before the event by 12pm.


Delivery, Setup, and Service
All menu selections are designed for delivery and set-up at all locations. All menu selections include complete disposable service ware. Wait staff service is recommended for events of 50 or more people and additional charges may apply. Wait staff service may be recommended for smaller events. Please contact an Aramark Catering Coordinator for more details and cost estimates.


Additional Catered Event Options
Wait Staff Service, $30.00 per staff member per hour.


Equipment Rental
Fees vary depending upon number of guests and type of catered event. Equipment rental arrangements will be discussed at the time of your inquiry.


Don’t see what you are looking for?
Contact our Catering Coordinator and they can have our chef develop a special menu that fits your budget and your needs.


Special Occasion
Having an all-day meeting? A special occasion? Need help planning your Food & Beverage function on or off-site? Contact our Catering Coordinator and we can help plan your event!

BioMed Realty - Lone Pine Eatery
4535 Towne Centre Ct.
San Diego, CA 92121
858.221.2148